Feedback
At ESH Trace Heating Ltd we continually strive to Improve our customer service.
We fully accept that we may not always get it 100% right but feel as long as we use the negative feedback to
improve our products and services we can aim to deliver the level of satisfaction you expect.
"Yesterday's failures are today's seeds that must be diligently planted to be able to abundantly harvest
tomorrow's success."Anonymous
Our current online purchasing experience is: 
4.3 out of 5
| Review Detail | 9 Feb 2011 |
| Buyer | Mr P W Williams |
| Item | TYPE ESRS (Economy) Self Regulating H... |
| Rating |   |
| Comments | Quick service and very helpfull |
| Review Detail | 1 Feb 2011 |
| Buyer | m furlong |
| Item | Type WinterTrace® (Economy) Constant ... |
| Rating | |
| Comments |
No clever comments, really. The goods arrived quickly and they did the job very well. Instructions were adequate, considering usually fitted by professionals. PF |
| Review Detail | |
| Buyer | stephen wilders |
| Item | Type FBT Self Regulating Heating Tape... |
| Rating | |
| Comments | (no comment given) |
| Review Detail | 29 Oct 2010 |
| Buyer | Pat Cooke |
| Item | Pipe Mounting Bracket for Type STC/ST... |
| Rating | |
| Comments | (no comment given) |
| Review Detail | 15 Jul 2010 |
| Buyer | Mr N Coughtrey |
| Item | Type H2OWATT55 Hot Water Temperature ... |
| Rating | |
| Comments | (no comment given) |
| Review Detail | 2 Jul 2010 |
| Buyer | MR JOHN I RINGWOOD |
| Item | Type H2OWATT55 Hot Water Temperature ... |
| Rating | |
| Comments | Order arrived in-complete with items missing. We had to call twice to them before they sent the rest of the ordered items. Poor service |
|
Review Detail |
|
| Buyer | A P SCOTCHFORD |
| Item | Type FBT Self Regulating Heating Tape... |
| Rating | |
| Comments | (no comment given) |
| Reviw Detail | 5 Mar 2010 |
| Buyer | David Garton |
| Item | Payment request from Trace Heating Di... |
| Rating | |
| Comments | Easy to use, would use it again |
| Review Detail | 27 Jan 2010 |
| Buyer | R W M Kaye |
| Item | Type WinterTrace® (Economy) Constant ... |
| Rating | |
| Comments | Good service would recommend them |
| Review Detail | 26 Jan 2010 |
| Buyer | Steven Palmer |
| Item | Type DR/FBT Drain Line Heaters |
| Rating | |
| Comments | Accurate discription of item and very fast delivery |
| Review Detail | 15 Jan 2010 |
| Buyer | David J Stanier |
| Item | Type FBT Self Regulating Heating Tape... |
| Rating | |
| Comments | (no comment given) |
| Review Detail | 4 Jan 2010 |
| Buyer | P G Pompa |
| Item | Type IGS High Temperature Heating Tap... |
| Rating | |
| Comments | A liitle difficult using a credit card, but very helpful at other end. |
| Review Detail | 28 Oct 2009 |
| Buyer | Christopher J Rowlands |
| Item | Payment request from Trace Heating Di... |
| Rating | |
| Comments | Very Good - experienced no problems at all. |
| Review Detail | |
| Buyer | p bunce |
| Item | Type WinterTrace® (Economy) Constant ... |
| Rating | |
| Comments | I ordered 10 metres of pipe heating cable. It was a very reasonable price, delivery was included and it arrived promptly. Excellent. |
| Review Detail | |
| Buyer | Mr A Davidson |
| Item | Adhesive Backed PVC Fixing Tape (3); ... |
| Rating | |
| Comments | (no comment given) |
| Review Detail | 21 Mar 2009 |
| Buyer | mr jeffrey r bass |
| Item | Type VC Constant Wattage Heating Tape... |
| Rating | |
| Comments | (no comment given) |
| Review Detail | 5 Mar 2009 |
| Buyer | John Krska |
| Item | Adhesive Backed PVC Fixing Tape; TYPE... |
| Rating | |
| Comments | I made a mistake on the website and had to place a 2nd order. Both orders srrived in the same package within 2 days. The products are simple to install and work well. |
| Review Detail | 7 Feb 2009 |
| Buyer | Graham Rae |
| Item | TYPE ESRS (Economy) Self Regulating H... |
| Rating | |
| Comments | (no comment given) |
| Review Detail | 4 Feb 2009 |
| Buyer | Mr J Stait |
| Item | Type VC Constant Wattage Heating Tape... |
| Rating | |
| Comments | Very good |
| Review Detail | 21 Jan 2009 |
| Buyer | Mr S J Highnett |
| Item | TYPE ESRS (Economy) Self Regulating H... |
| Rating | |
| Comments | Ordering easy, eEverything delivered as ordered within 3 days. Excellent. |
